#55 of 135 hotels in Salzburg based on Tripadvisor
Danny
United Kingdom,
March
2025
6.2/10
During my stay at the Dorint City-Hotel Salzburg, I appreciated the spaciousness of my room and the cleanliness, but there were some notable downsides. The reception service was inconsistent, and while breakfast was enjoyable, the overall dining experience could use improvement. Additionally, the hotel's location was somewhat further from the main attractions than I expected, making my walks a bit lengthy.
Rooms
6.0
My room was quite spacious with large windows that let in light, but it did feel dated and could use a refresh.
Service
5.0
While there were pleasant staff members at certain points, I encountered issues with the reception where my inquiries were not met with adequate assistance.
Location
6.0
The hotel is located a decent walk from the old town, which I enjoyed, but it felt a bit out of the way especially with limited public transport at certain times.
Dining
6.0
Breakfast offered a good variety, but I found the overall dining experience to be rather average and needing more attentiveness.
Facilities
6.0
The hotel provided standard amenities well, but I felt the common areas could be more engaging for guests.
Louis
United Kingdom,
March
2025
6.2/10
I had a mixed experience at Dorint City-Hotel Salzburg. On the positive side, my superior double room was spacious and decorated nicely, providing a comfortable stay. However, the service had its flaws, including an understaffed reception leading to long wait times during check-in and check-out. Overall, I appreciated the room's aesthetics and cleanliness, but the service aspects could use improvement.
Rooms
7.0
My superior double room was spacious and nicely decorated, featuring a comfortable bed. However, I did find a sock under the bed, which indicated that the cleaning might not have been as thorough as it should be.
Service
6.0
The reception was understaffed when I checked in and out, resulting in long queues that took about 20 minutes each time. Staff were kind and helpful, but there were moments when they seemed overwhelmed, impacting the overall service experience.
Location
7.0
The hotel's location was decent and within walking distance to the old town. However, I felt it was still quite a trek, taking around 20 minutes, which was a slight drawback for my daily outings.
Dining
6.0
I enjoyed the breakfast, which had a good variety and quality. However, I found it to be a bit pricey, so I skipped it during my stay, which is a shame because the restaurant seemed to be well-rated by others.
Facilities
7.0
The facilities included a nice sauna, which was a welcome relief after a chilly day out. However, there were limited dining options available, as the restaurant closed for certain events, affecting my ability to dine there on my second evening.
Joshua
United Kingdom,
January
2025
5.6/10
I had a decent stay at the Dorint City-Hotel Salzburg. The staff were super friendly and helpful, and the breakfast spread was a fantastic way to kick off my day. However, the hotel itself felt a bit outdated, and I did have some trouble with the bedding arrangement in my room.
Rooms
6.0
My room was big and clean, but there wasn't much shelving space. It had all the basics like a shower, hairdryer, tv, and a mini fridge, but it sometimes felt stuffy.
Service
7.0
Reception staff were friendly and always ready to help, especially during check-in, but at night, it was hit or miss getting a response.
Location
6.0
The hotel is in a great spot, not too far from the old town, which I appreciated. It was also close to a bus stop for easy access, though the immediate area wasn't the best.
Dining
9.0
The breakfast was definitely a highlight, with plenty of options that catered to different tastes. I wish I could've tried more of it!
Facilities
6.0
Facilities were alright, clean and well-maintained, but I found the gym a bit underwhelming, and room service could've been better.
Jayden
United Kingdom,
December
2024
6.6/10
My stay at the hotel had its highlights, like the comfortable atmosphere and proximity to public transport. yet I faced some challenges, particularly with room issues and staff service. The overall value seemed mismatched with some of the experiences I had.
Rooms
6.0
My room was spacious and had an interesting decor with a purple carpet and musical notes. though it felt dated and had some oddities with the placement of power outlets. Unfortunately, it lacked an inviting vibe.
Service
5.0
While some staff members were warm and friendly, particularly the porter who helped us with luggage, one of the receptionists was quite unprofessional and added stress to the check-in process. This inconsistency impacted my overall impression.
Location
7.0
I appreciated the hotel’s location being close to public transport and a 20-minute walk to the historic center. however, it was a bit far from some attractions, and during my visit, bus services were limited.
Dining
6.0
The breakfast offered a decent variety, but it wasn't anything to rave about and the dinner buffet left me wanting more. Overall, dining was adequate but not amazing.
Facilities
5.0
The hotel had some nice features like secure parking, which I valued since I was driving. but overall, the facilities felt underwhelming and needed some updates.
Sophia
United Kingdom,
December
2024
6.0/10
My stay at the hotel was enjoyable, marked by spacious and beautifully decorated rooms, though I faced an issue with the Wi-Fi and had to move rooms due to electrical problems. The breakfast was impressive, offering both hot and cold items, which made each morning good.
Rooms
10.0
The room was spacious and well-decorated with a lovely Mozart-themed carpet, providing comfort and cleanliness throughout my stay.
Service
9.0
The reception staff was friendly and quick to resolve issues, promptly addressing the shower problem and ensuring that I felt welcomed.
Location
8.0
Though a bit farther from downtown Salzburg than I'd anticipated, I appreciated its quietness and did find it walkable to main attractions and close to public transport.
Dining
10.0
Breakfast stood out as one of the best features, with a vast array of choices including delicious waffles and excellent coffee that I enjoyed every morning.
Facilities
8.0
The gym, although small, was useful with good amenities, but I did find common areas a bit cramped at times.